BSH Home Appliances Group

Maybe tomorrow our products will be the hub of social living.

Charlotte Digital Transition

Maybe tomorrow our products will be the hub of social living.

Charlotte Digital Transition

Tomorrow is our home.

See how easy it is to explore new ideas at BSH Home Appliances Group: As a leading manufacturer of home appliances, we improve people’s quality of life by thinking in solutions. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we explore innovative technologies from voice recognition to artificial intelligence. As we utilize these to create new user experiences, we think, prototype, build – and keep on learning. Join us now and give your career a home.

Service Operation Manager for IoT Services

Residential IoT Services GmbH | Stuttgart | Full time | alternative location: Berlin

Your responsibilities

You always wanted to work in the growth market Internet of Things, at best in a dynamic start-up like environment, plus having the reach of a global company. Then you should join us! We are expanding the existing Home Connect offering to a full smart home as an open ecosystem with exciting services.

  • Service operation processes and methodologies (deployment, operation, change management, incident management)
  • Requirements definition for platform and service operation, including service KPIs and vendor management
  • Day-to-day service operation
  • DevOps collaboration with the platform development team; tooling
  • Support and customer care

Your profile

  • Minimum 5 years of relevant data center and service operations experience for managing large scale services, familiarity with ITIL
  • Proven track record for successful management of 24/7 services in public cloud environment, with high scalability
  • An engineering degree or equivalent; knowledge of web technologies, server architectures and networks
  • Well organized with hands-on attitude and multi-tasking capabilities; solid written and verbal communications skills in English
  • Entrepreneurial spirit with drive and leadership, willingness to take responsibilities

Your benefits

  • Participate in shaping the future of IoT and creation & introduction of a brand new smart home offering
  • Work in a highly dynamic and fast developing international market, including collaboration with leading global companies and brands
  • Residential IoT Services GmbH, a 100% BSH subsidiary, offers you a start-up way of working in the group of global players of Bosch and BSH
  • Long term perspectives and future opportunities to grow with us

Further information

Please visit We would love to welcome you in our team!

Find a new home for your professional ambitions:

Apply online now