BSH Home Appliances Group

Maybe tomorrow diversity will empower us to pioneer solutions.

Robin Supply Chain Europe

Maybe tomorrow diversity will empower us to pioneer solutions.

Robin Supply Chain Europe

Tomorrow is our home.

Find out how easily you can achieve at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

IT Business Consultant (B2C CRM & Data Integration)

BSH Hausgeräte GmbH | Munich | Full time |

Your responsibilities

You will be working in an exciting, international environment and contributing personally with your CRM and data integration experience to the company’s success. You will be a keyplayer for providing the backbone IT solutions to globally enable, manage & improve the Consumer Experience Journey:

  • Business requirements engineering, IT concept creation and solution architecture for B2C CRM with focus on Consumer Data in SAP CRM & C/4 HANA
  • Coordination of developments, test and quality management, onboarding and knowhow exchange among B2C CRM tech community
  • Responsibility for implementation of demands / change requests concerning B2C CRM solutions, data protection activities & safety action archive
  • Review, enhancement and test of data standards and interfaces across all consumer touchpoints & channels (of Sales, Service, Marketing, Home Connect)

Your profile

  • University degree in computer science, business information systems or similar. Experience with customer/consumer data mgmt & IT solution Architecture
  • Motivation to shape the backbone for BSH's strategic initiatives towards Consumer Centricity based on C/4HANA, S/4HANA, SAP CRM and cloud applications
  • Working experience in SAP and data management/integration/middleware.
  • Ideally experience with SAP CRM and programming (ABAP) / debugging experience
  • Fluent in English and good in German

Your benefits

  • flexible working hours schemes
  • diverse career opportunities
  • individual development programs
  • company pension scheme
  • international perspectives

Further information

Please visit We would love to welcome you in our team!

Find a new home for your professional ambitions:

Apply online now
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