BSH Home Appliances Group

Maybe tomorrow AI will be driving innovation.

Cristina Innovation Technology

Maybe tomorrow AI will be driving innovation.

Cristina Innovation Technology

Tomorrow is our home.

Find out how easily you can achieve at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

Specialist User Experience and Consumer Insights (m/w/d)

BSH Hausgeräte GmbH | Munich | Full time |

Your responsibilities

You will be working in an exciting, international environment and contributing personally to the company’s success. Challenging tasks and projects await you, such as

  • Design and optimize consumer experiences across the whole journey with market research: pre-purchase, purchase, usage, repurchase
  • Implement digital research formats such as social media listening, data & text mining, and integration with traditional formats
  • Optimization of product UX & usability as well as D2C experiences, offline/online touchpoints, app experience, pricing, NPS
  • Self-responsible need evaluation, planning, execution and analysis of (inter-)national qualitative and quantitative ad hoc market research projects
  • Analyse, interpret, prepare results and take responsibility for efficient implementation incl. comprehensive consulting

Your profile

  • Completed university degree in sociology, psychology, communication sciences, business administration
  • In-depth knowledge of optimising consumer experiences across physical and digital touchpoints (incl. product usage)
  • Min. 5 yrs working experience in market research agency and application of all qual/quant methods as well as in-depth psychological analysis
  • Interdisciplinary and cross-functional thinking; initiative, organizational talent, creativity, innovative spirit and commitment
  • Fluent in German and English, other foreign languages an advantage

Your benefits

  • flexible working hours schemes and diverse career opportunities
  • individual development programs and international perspectives
  • company pension scheme and modern healthcare services

Further information

Please visit career.bsh-group.com. We would love to welcome you in our team!

Find a new home for your professional ambitions:

Apply online now
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