BSH Home Appliances Group

Maybe tomorrow you won’t have to look after your house, it will look after you.

Anna Digital Transition

Maybe tomorrow you won’t have to look after your house, it will look after you.

Anna Digital Transition

Tomorrow is our home.

See how easy it is to explore new ideas at BSH Home Appliances Group: As a leading manufacturer of home appliances, we improve people’s quality of life by thinking in solutions. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we explore innovative technologies from voice recognition to artificial intelligence. As we utilize these to create new user experiences, we think, prototype, build – and keep on learning. Join us now and give your career a home.

Retail Excellence Expert (m/f/d)

BSH Hausgeräte GmbH | Munich | Full time / Part time |

Your responsibilities

The Retail Excellence Expert leads the development of strategies & toolkit for the optimal retail experience within BSH D2C offline stores. In partnership with multiple business/functional teams, this role will help optimize retail operations, equipping teams with tools & capabilities.

  • Identify consumer-led retail capability opportunities and priorities. Develop global retail excellence toolbox and frameworks.
  • Orchestrate definition & implementation of management tools & KPIs to optimize retail operations.
  • Collaborate with cross-geography business teams on omni-channel CRM initiatives for building loyalty program, retargeting & recruitment strategies.
  • Lead targeted retail improvement & excellence projects including project scoping, analysis and development of recommendations.
  • Facilitate & codify best practice sharing related to retail excellence across key BSH D2C markets.

Your profile

  • 10+ years experience from an internal retail business development department or a top-tier retail development consultancy.
  • Proven record of knowledge and expertise in retail operations.
  • Demonstrate strong project management skills that enable you to lead projects, priorities and numerous tasks simultaneously.
  • Have a commercial & strategic mindset coupled with top-notch analytical skills that allow you to solve complex business problems.
  • An influencer who demonstrates strong capabilities in working in a matrix environment, able to convince other teams to embrace his/her Projects.

Your benefits

  • Fexible working hours schemes and diverse career opportunities.
  • Individual development programs and international perspectives.
  • Company pension scheme and modern healthcare Services.

Further information

Please visit We would love to welcome you in our team!

Find a new home for your professional ambitions:

Apply online now
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